Email & notification templates
Outbound email/HTML notifications (approval routing, workspace links, Jira/tracker links) are configurable per environment.
Publish values, not raw field keys. Set the relevant template parameter to
"Yes" to render the human-readable value in the notification body instead of
the internal field key — this matters for any dropdown-backed field, since the
raw key (e.g., aiocApproved) is not what you want a recipient to see. See
Writing data for the key/label distinction.
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