Use case object model
| Field | Notes |
|---|---|
id | Numeric AlignAI database ID. Used in the PATCH path. |
title / name | Built-in title field, top-level (not inside custom_fields). |
source_id | Top-level external natural key you control — e.g., your BreadBox/Medallia/crowdicity post ID. This is what you match against when syncing, since the API won’t take your external ID directly in the path. |
custom_fields | { key: value } map of every configurable field on the use case. See Field configuration & data mapping. |
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